Novotel Lombok Resort & Villas - LokerHotelier.com
Novotel Lombok Resort & Villas, we are hiring!
• Front Office Manager
About the role :
- With a hands-on approach, effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualized customer focused service in the hotel locality.
- Ensure hotel targets around RPS, Loyalty and room upselling are met to ensure KPI's are achieved.
- Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
- Monitor all Very Important People (VIP's), special guests and their requests to and their needs are met, and loyalty is maintained..
Your skills & experiences :
- Minimum 2 years' experience as a department head in a similar role.
- Proven track record of driving loyalty within the hotel
- Excellent communication skills with fluency in English; additional languages are a plus.
- Strong in organization, good communication and leadership
- Positive Spirit
- Result and service oriented
- Excellent Organizational, time management skill and a great teamwork
Why work for Accor :
- Competitive compensation & benefits
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy
- Grow your talent and your career within our property or within our worldwide network
Please send your CV to: [email protected]
